Stop chasing shift swaps through group texts
Your team handles coverage. You see it happen. ShiftSwap checks eligibility, routes exceptions, and keeps every change visible.
You already know these stories
Group texts and spreadsheets weren't built for shift coverage. The cost shows up as no-shows, overtime surprises, and hours you spend coordinating instead of managing.
A server texts the group chat: “Can’t make it tomorrow.” Three people see it. Nobody responds. You find out when the shift starts empty.
A well-meaning coworker picks up extra hours. Payroll catches the overtime two weeks later. By then the damage is done.
Half your team muted the shift-swap thread months ago. The people who could actually cover never see the request.
How ShiftSwap works
Three steps. No group texts. No guessing who's eligible.
Employee posts a shift
From their phone, in under a minute. The shift details, role, and time are already there from the schedule.
Eligible coworkers claim it
ShiftSwap checks role, location, availability, hours, and overtime rules automatically. Only qualified people see the offer.
Compliant swaps approve themselves
If the exchange meets all configured rules, it goes through. Exceptions route to the manager with full context. Either way, it’s in the activity feed.
What you get
Built for the way restaurants actually run — on phones, during service, with real constraints.
Eligibility-first exchanges
Role, location, availability, hours, and labor constraints are checked before a swap can proceed. No more guessing who qualifies.
Exception-led approvals
Routine swaps approve automatically. Only non-routine changes reach the manager, with full context and a clear action.
Coverage visibility
See which shifts are covered, which are open, and which are approaching start time without an accepted replacement.
Accountable activity history
Every post, claim, approval, and exception is timestamped and attributed. Nothing gets lost in a text thread.
Simple pricing, no surprises
Pick the plan that fits your operation. Scale up when you're ready.
For independent single-location restaurants
- Up to 50 active employees
- In-app notifications
- Eligibility checks
- Activity history
- Manager exception alerts
For busy single locations that need more
- Up to 150 active employees
- SMS alerts
- Auto-approval rules
- Everything in Starter
- Priority support
For small multi-location operators
- Centralized labor rules
- Cross-location coverage
- Multi-location staff pools
- Everything in Growth
- Dedicated onboarding
Common questions
Answers for the things restaurant operators ask before committing.
Stop chasing texts. Start covering shifts.
See how ShiftSwap fits your restaurant in a quick walkthrough. No commitment, no setup required.